Buying and selling property is one of life’s biggest decisions. With much at stake and an ever-changing economic and social landscape, finding a real estate partner who truly understands your needs can seem daunting. At Harcourts Milestone Advisors, we’re on a mission to do real estate differently. Our motto is “It’s All About You” and we do everything in our power to make your real estate journey exactly that. This starts with the services that we offer: selling through auction, traditional home selling and buyer representation. Whether you are buying or selling a primary residence, looking for an investment or searching for a commercial property, our entire process revolves around a client-centered experience. Here’s how.
1. Providing Personalized Attention: Your Dreams, Our Mission
In a world of cookie-cutter solutions, we seek to stand out by offering personalized attention in every interaction to ensure that you feel heard, understood and valued. We understand that each client has different needs and we create customized strategies to make those dreams a reality. When you work with Harcourts Milestone Advisors, we start with a consultation to learn more about your unique situation and what you’re looking for on your real estate journey. In this initial stage, we find out exactly what your goal is so that we can best serve you. For example, some clients are searching for a bigger home or downsizing, some are looking to put money in the bank and others want to move closer to family. No detail is too small for us, because it helps us get to better know your situation so that we can provide resources and solutions that benefit you. Once details are discussed, we create a unique timeline for you and work backwards from there to successfully see you through your real estate journey.
2.Delivering Expert Advice: Empowering You Through Education
At Harcourts Milestone Advisors, providing expert advice goes beyond mere consultations. We believe in educating and empowering you to make well-informed decisions, because client success and empowerment are our ultimate goals. With our one-on-one guidance and reliable market connections, you’re equipped with the knowledge and confidence to navigate the real estate market. We’re present to answer any and all questions, stay in touch with our clients, provide free resources on our website and host community real estate events.
3.Offering Complete Accessibility: Always There for You
Accessibility is more than just being available, it’s about being present and responsive to our clients’ needs. In a world where texting rules as the main form of communication for many people, we are always open to face-to-face communication, phone calls and video conferencing to build that connection and ensure that nothing is lost in translation. As buying and selling real estate is an extremely personal decision, we make this experience easy for you, providing top-tier communication and making ourselves available at every step of your real estate journey. It’s all too common to hear negative real estate stories about agents who made a client feel like a burden, passing them off from person to person or simply being unreachable. At Harcourts Milestone Advisors, you’ll work directly with Kara and Ron, every step of the way. Connection, communication and community are important to us and our first-class real estate experience reflects that.
4.Enterprising: Pioneering Your Success
Being enterprising means going beyond the norm, and at Harcourts Milestone Advisors, it means crafting solutions tailored to you. We aren’t afraid to venture into uncharted territories and surpass what conventional real estate agents would consider to be “in scope.” We’ve brought boxes to help our clients pack up for their new and beautiful home, assisted with patching holes and painting, swept the front steps, found new homes for much-loved items that can’t be taken along in a move (like a 12’ by 16’ rug) and of course, brought over our home-made chocolate chip cookies. These examples are to say that if we can help ease our clients’ stress in any way, we will. We also leverage cutting-edge technology to make buying and selling seamless. From a property search standpoint, this includes utilizing the innovative RealScout search tool, which allows us to virtually connect on the homes that interest you so we can find a property that’s your perfect match. Pioneering your success means working within your timeline and Harcourts Auctions have helped clients successfully buy and sell luxury properties for a great price in a short amount of time. Adding to the excitement, Harcourts Auctions feature a digital auction tool where sellers can see bids go live in real time and buyers can put in bids with the added transparency of seeing what others offer.
5.Giving Back: A Commitment to Community
We extend our “It’s All About You” ethos to the community at large with our giveback policies, donating 10% of our commissions to charity. There are several charities that we stand behind, including Frosted Faces (a shelter that specializes in rehoming/caring for senior dogs), The Honor Foundation (a career transition program for U.S. Special Operations Forces) and The Priority Center (a not-for-profit organization that delivers life-changing programs to people, families and children in crisis). When you buy or sell property through Harcourts Milestone Advisors, you get to choose one of those three charities to give back to through our commission, making you a part of our mission. Whether supporting local charities or organizing community events, we recognize how connected real estate is with community well-being and do our part to give back. We’re in the business to build relationships and nurture neighborhoods.
“It’s All About You” is more than a tagline for Harcourts Milestone Advisors. It’s a promise that we fulfill through our five differentiators: personalized attention, expert advice, complete accessibility, enterprising and giving back. By focusing on you, understanding your needs and aligning with your goals, we shift the real estate experience from being about a transaction to being about a relationship as you move forward into a new stage of life – buying or selling a new property or home. In choosing Harcourts Milestone Advisors, you’re not just selecting a real estate agency, you’re embracing a partnership that puts you at the center of everything we do. With Harcourts Milestone Advisors, “It’s All About You,” and that makes all the difference in the world. For more about how we can be a partner in your success, please contact us today!